Product Information
In accordance with the EU General Product Safety Regulation (GPSR), we ensure that all products meet the applicable safety requirements.
Manufacturer:
UPDOGS.STORE
Neudorfer Straße 105, 47057 Duisburg, Germany
[email protected]
Age notice: For adultsEU warranty: 2 yearsCompliance: Meets EU REACH requirements
Care Instructions
Shipping & Delivery
Every piece is made for you only after you order and then shipped straight to you, wherever you are.
Production
1–3 weeks
Delivery time
3–14 business days
depending on destination, from dispatch
Shipping costs
Shown in your cart
before you pay
How it works
- You order, and only then is your piece made. No stock, no mass production.
- For personalized pieces we send you a preview first. Once you give the go-ahead, production starts.
- Production: one to three weeks until shipping.
- Shipping: As soon as your parcel leaves, you get the tracking number by email.
Delivery times
Counted from dispatch, on top of the production time. Around holidays it can take a little longer.
Shipping costs
They depend on destination, quantity and shipping method. You see the exact amount in your cart before you pay.
Right of withdrawal for personalized products
For items personalized to your specifications (e.g. with a name, number or custom colour), there is generally no right of withdrawal under § 312g (2) no. 1 BGB. Items without personalization come with the regular right of withdrawal. You will find details in our terms and conditions and the cancellation policy.