Size Chart
Product Information
In accordance with the EU General Product Safety Regulation (GPSR), we ensure that all products comply with applicable safety requirements.
Manufacturer:
UPDOGS.STORE
Neudorfer Straße 105, 47057 Duisburg, Germany
info@updogs.store
Age Recommendation: For adults
EU Warranty: 2 years
Compliance: Meets EU REACH requirements
Care Instructions
Shipping & Delivery
Each piece is made just for you
Made to Order: Your item is manufactured only after you place your order – no inventory, no mass-produced goods. For customizable items, we’ll send you a preview first; once you give the go-ahead, production begins.
Production time: one to three weeks until shipment.
Shipping & Delivery
Shipping Address: Enter your address; our shipping partners will take care of the rest.
Tracking: As soon as your package is shipped, you’ll receive the tracking number via email – this lets you track your delivery and see if it can be redirected to a package station.
Shipping costs
The cost depends on:
- where it’s going
- how much you order
- which shipping method you choose
You'll see the exact amount in your shopping cart before you check out.
Shipping Times
In addition to the production time listed above – ex works. Delivery may take a little longer on holidays.
Right of Withdrawal for Personalized Products
Brief note – not legal advice: According to Section 312g of the German Civil Code (BGB), custom-made or personalized items are generally excluded from the statutory right of withdrawal. You can find details on this in our Terms and Conditions.